What is Mediation?
Mediation is an extremely effective form of Alternative Dispute Resolution (ADR).
Conflict is a natural part of our lives. It occurs in every organization. The problem is not with conflict but with how we handle it. TASWEA which means “settlement” specializes in helping parties to a dispute reach a mutually acceptable agreement in business related disputes in a non-binding, productive and constructive process privately and confidentially. The process is voluntary which means the parties are consciously taking primary responsibility for how the dispute will be resolved in the presence of an accredited professional third party called a “mediator”.
It is an empowering process producing solutions that are more productive and sustainable than any outcome dictated upon by a single party.
The story behind TASWEA
TASWEA (which means “settlement”), previously known as “The Mediation Gateway”, was established by Rozana ALTayyar in 2015 to promote amicable conflict resolution within the business community in Saudi Arabia to support business sustainability and relationships.
Rozana ALTayyar, founder of TASWEA, serves as a Mediator and conflict advisor in domestic and international matters including commercial, civil and employment disputes. She specializes in resolving multi-party conflicts which include business shareholder disputes including family businesses. She is also an executive board member at the International Chamber of Commerce- Saudi (ICC-Saudi) and vice-chairman of the Arbitration and ADR national committee.
Rozana has over 13 years of experience in Corporate Banking at SABB (Associated company of HSBC Group), managing complex relationships, including experience as a financial analyst and portfolio management. During that time, she managed a portfolio of global clients in automotive, aviation, real estate development, and food sectors. Beside lending and managing corporate accounts through customized services and solutions, she examined broad range of clients’ issues and concerns. She also collaborated and mediated closely with HSBC Network, including Global Relationship Managers, to enable healthy cross-departmental relationships and knowledge sharing.