What is Mediation?

Mediation is an extremely effective form of Alternative Dispute Resolution (ADR).

Conflict is a natural part of our lives. It occurs in every organization. The problem is not with conflict but with how we handle it. TASWEA which means “settlement” specializes in helping parties to a dispute reach a mutually acceptable agreement in business related disputes in a non-binding, productive and constructive process privately and confidentially. The process is voluntary which means the parties are consciously taking primary responsibility for how the dispute will be resolved in the presence of an accredited professional third party called a “mediator”.

This service is most appropriate for businesses, where parties faced with deadlock in their negotiation are looking to reach long-term agreement quickly while preserving the relationship.

It is an empowering process producing solutions that are more productive and sustainable than any outcome dictated upon by a single party.

Why Mediation?

Confidentiality & Privacy

Your entire mediation cycle is always completely private and confidential and is conducted on a Without Prejudice basis

Voluntary Participation

All parties involved in the dispute come to the table voluntarily, this is proven to be the most effective basis for open discussion and lasting agreement

Time Saved

With the support of TASWEA, mediation can significantly reduce the time needed to resolve most cases.

Costs Saved

Resolution through mediation often proves to be far less expensive than alternatives, e.g. litigation. Your TASWEA mediator narrows the focus to just those facts and issues that absolutely need to be resolved in order to settle the disagreement

Reputations Preserved

Public disputes can easily escalate and result in unwanted reputational damage for both companies and individuals alike. This risk is often ignored with unforeseen results that can negatively outweigh the actual value of the dispute. TASWEA offer complete discretion to all parties and ensure that discussions take place privately

Important Relationships Preserved

Avoiding litigation and engaging in the TASWEA mediation process can often preserve relationships that have become strained and that otherwise may deteriorate further

Joint Gains

TASWEA facilitates the exploration of a wider ongoing relationship so that ‘Win-Win’ resolutions are sought together and agreed.


Your TASWEA mediator sets the ‘ground rules’ for the conversation and the process is closely managed to ensure constructive dialogue in a safe environment

The story behind TASWEA

TASWEA (which means “settlement”), previously known as “The Mediation Gateway”, was established by Rozana ALTayyar in 2015 to promote amicable conflict resolution within the business community in Saudi Arabia to support business sustainability and relationships.

Designing her dispute services, a foundation of integrity, Rozana ALTayyar is a renowned international ADR expert, Financial Consultant, and Keynote speaker who has been professionalizing in the strategic use of mediation and arbitration since 2015. As the Founder and Managing Director of TASWEA Financial Consultancy with an emphasis on pragmatically solving ADR relations, Rozana possesses an extensive background involving the intricacies of business sustainability, commercial relationships, neutral evaluations, and helping parties craft mutually accepted resolutions to avoid trial and doing so all while ensuring all parties involved have seamless, cordial, and positively constructive experience along the way.

As a certified Commercial Mediator and International Arbitrator, Rozana has built a strong inventory of c-level experiences, diverse cultural exposures, and progressions that had led to her current endorsed ADR standing throughout Saudi Arabia. To date, Rozana holds a BS in Computer Science and Computer Engineering from Greece along with several illustrious certifications, including (but not limited to) an accreditation in Mediating Disputes, a Certificate in Conflict Resolution, Transformation and Peace Building, and a Diploma in International Arbitration.

Along with this and heading several financial/banking management roles that oversaw multi-million-dollar clients since 2003, Rozana is also a proactive member of numerous advisory boards such as Chartered Institute of Arbitrators -KSA branch and Princess Nora University, a fellow of the Chartered Institute of Arbitrators, and on the Mediator Roster for Saudi Centre for Commercial Arbitration (SCCA) and Abu Dhabi Global Markets Arbitration Centre (ADGM). Even more, Rozana diligently accentuated those spaces while simultaneously being a respected panelist, presenter, and facilitator for numerous programs, all with a core effort to raise awareness, encourage, and enlighten others on the topic of mediation and arbitration.

Being a professional fueled by both passion and mission excellence, Rozana has a genuine ardency for converting common ground objectives into tangible win-win realities and demonstrates that through her ongoing efforts that have effectively solidified mutually favored outcomes for a large number of cases. From financial, commercial, shareholder to family disputes, Rozana is valued for her keen ability to offer new levels of flexibility, speed, and stressless support that ultimately exceeds full-scale resolution and relationship growth expectations without the hassle of a tribunal. This, in conjunction with her motivating energy towards self-development and rich leadership reputation within banking and finance, is what has shaped Rozana into the distinguished solutionist she is today – one who continuously strives to raise the standards bar for her clients, her community, and the ADR industry as a whole.

Meet me on